Privacy Notice

Last Updated: September 20, 2026

1. Who We Are

Brand Name: Tcgzcq

Company Name: Wuxi Xinghuichuang Network Technology Co., Ltd.

Registered Address: 2nd Floor, Standard Office Building A4, Liyuan Development Zone, Wuxi, Jiangsu Province, China 203-15

Responsible Person: Junlin Cui

Email: service@tcgzcq.com

Phone: +86 12543615792

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

For questions about this Privacy Notice or to exercise an applicable privacy right, please contact us using the information above.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

2.1 Information You Provide Directly

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect:

Identity and contact information: name, email address, telephone number, billing address, and shipping address.
Order and transaction information: products purchased, order numbers, purchase history, returns, refunds, and related transaction details.
Customer service information: messages, inquiries, feedback, and other information you provide when communicating with us.
Account information: account details and preferences, if you choose to create an account.
Other information: any information you voluntarily provide to us through forms, communications, or other website features.

2.2 Payment Information

Payments are processed through the payment methods and payment service providers available at checkout. We may receive transaction confirmations, payment status, billing details, and limited payment-related information necessary to manage your order.

Full payment card details may be collected and processed directly by the applicable payment processor. We do not claim to store full payment card numbers or security codes unless our actual payment processing arrangements require and support such storage.

2.3 Information Collected Automatically

When you visit our website, we or our service providers may automatically collect certain technical and usage information, including:

IP address and approximate location derived from the IP address.
Browser type, operating system, device type, and language settings.
Pages viewed, products viewed, links clicked, and interactions with website features.
Referring pages, visit timestamps, and general website usage information.
Cookie identifiers and similar online identifiers.
Technical information used for website operation, security, troubleshooting, and performance measurement.

The information collected depends on your device, browser settings, consent choices, and the technologies enabled on our website.

2.4 Information from Third Parties

We may receive information from third parties that support our business, including payment processors, shipping and fulfillment providers, website hosting providers, customer service providers, and other service providers.

Where permitted by applicable law, we may also receive information from platforms or services through which you interact with our products or website.

We use such information only for purposes consistent with this Privacy Notice and applicable law.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order processing and fulfillment: to accept, process, confirm, ship, deliver, return, or refund orders.
Customer service: to answer questions, resolve complaints, provide order updates, and respond to requests.
Payments and fraud prevention: to process transactions, verify payment status, detect suspicious activity, and protect our business and customers.
Website operation: to provide, maintain, troubleshoot, and improve our website, products, and services.
Personalization: to remember preferences and provide a more relevant shopping experience, where permitted.
Communications: to send transactional messages, service announcements, and order-related notifications.
Marketing: to send promotional communications where permitted by law and, where required, with your consent. You may unsubscribe from marketing emails using the unsubscribe instructions included in the message.
Analytics and performance measurement: to understand website usage and evaluate the performance of our services, where permitted by applicable law and your privacy choices.
Security and legal compliance: to protect our website, enforce our policies, comply with legal obligations, respond to lawful requests, and establish or defend legal claims.
Other disclosed purposes: to use information for purposes explained to you when you provide it or otherwise permitted by applicable law.

We do not use personal information for purposes that are incompatible with the purposes described above unless we provide any notice or obtain any consent required by law.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies, pixels, tags, scripts, and similar technologies to operate the website, remember preferences, maintain security, understand website usage, and support other functions described in this Privacy Notice.

These technologies may include:

Essential technologies: used for core website functions, shopping cart operation, checkout, security, and remembering necessary settings.
Preference technologies: used to remember choices and improve your browsing experience.
Analytics technologies: used to understand how visitors interact with the website and measure performance, where enabled and permitted.
Advertising technologies: used for advertising or advertising measurement only where such technologies are enabled and permitted by applicable law and your privacy choices.

You may be able to manage cookies through your browser settings. Where our website provides a cookie banner or privacy preference tool, you can use that tool to manage the choices it offers.

Disabling certain cookies may affect website functionality, including shopping cart or checkout features.

Where applicable law requires consent before non-essential cookies or similar technologies are used, we will seek consent as required. We will respect applicable opt-out signals, including Global Privacy Control (GPC), where required by law and supported by our relevant privacy settings and technologies.

5. How We Disclose Personal Information

We do not sell personal information for money. Based on our stated business practices, we have not sold or shared consumers’ personal information, as those terms are defined under the California Consumer Privacy Act (CCPA), during the preceding 12 months.

We do not sell or share personal information for cross-context behavioral advertising. If our practices change, we will update this Privacy Notice and provide any notices and choices required by applicable law.

This statement does not mean that no third party ever processes personal information on our behalf. We may disclose personal information in the following circumstances.

5.1 Service Providers and Contractors

We may disclose personal information to service providers and contractors that perform services for us, such as:

Website hosting and e-commerce platform providers.
Payment processors and transaction service providers.
Shipping, delivery, and fulfillment providers.
Customer support and communication providers.
Website security, maintenance, and technical support providers.
Analytics or other service providers, where enabled and permitted.

These providers may process information as necessary to perform services for us, subject to applicable contractual obligations and legal requirements.

Depending on the services used and the information involved, categories of personal information disclosed for business purposes may include identifiers and contact information, commercial information and transaction records, customer service communications, and internet or other electronic network activity information.

5.2 Legal and Safety Reasons

We may disclose personal information where reasonably necessary to:

Comply with applicable laws, regulations, court orders, or valid legal processes.
Respond to lawful requests from public authorities.
Detect, investigate, or prevent fraud, security incidents, or illegal activity.
Protect the rights, property, safety, and security of our customers, our business, or others.
Establish, exercise, or defend legal claims.

5.3 Business Transactions

If our business is involved in a merger, acquisition, restructuring, financing, or sale of all or part of its assets, personal information may be disclosed to relevant parties as necessary for that transaction, subject to applicable legal requirements.

5.4 At Your Direction or With Your Consent

We may disclose personal information when you request or authorize us to do so, or when disclosure is otherwise permitted by applicable law.

5.5 No Sale or Sharing During the Preceding 12 Months

During the preceding 12 months, we have not sold or shared consumers’ personal information for purposes covered by the CCPA.

We also have not disclosed consumers’ personal information for cross-context behavioral advertising during that period.

We may disclose certain personal information to service providers and contractors for business purposes, as described in Section 5.1. These disclosures are distinct from selling personal information or sharing it for cross-context behavioral advertising.

6. Your Privacy Choices

Depending on your location and applicable law, you may have choices regarding how your personal information is collected and used.

6.1 Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe link in the email. Even if you opt out of promotional communications, we may still send necessary transactional or service-related messages, such as order confirmations and shipping updates.

6.2 Cookies and Browser Settings

You may manage cookies through your browser settings and, where available, through our website’s cookie or privacy preference tools. Your choices may be limited to the technologies and controls supported by the relevant tool.

6.3 Sale, Sharing, and Targeted Advertising

We do not sell or share personal information for cross-context behavioral advertising based on our stated practices during the preceding 12 months.

If applicable law provides you with a right to opt out of sale, sharing, or targeted advertising, you may contact us using the information in Section 17. Where a website opt-out tool is required or provided, you may also use that tool.

Where required by applicable law and supported by our systems, we will process recognized Global Privacy Control (GPC) signals as an opt-out request.

6.4 Other Privacy Choices

Depending on applicable law, you may have the right to request access to, correction of, deletion of, or a copy of your personal information, or to exercise other rights described in this Privacy Notice.

You may submit a request using the contact information in Section 17.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Notice, including to fulfill orders, provide customer service, maintain business and transaction records, resolve disputes, prevent fraud, protect our website, and comply with legal obligations.

Our retention decisions may take into account:

The nature and sensitivity of the information.
The purpose for which the information was collected.
Whether the information is needed to provide products or services.
Applicable accounting, tax, consumer protection, and other legal requirements.
The need to establish, exercise, or defend legal claims.
Whether the information can be deleted, anonymized, or otherwise securely disposed of.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete it, anonymize it, or otherwise dispose of it, subject to applicable law and legitimate recordkeeping requirements.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information entrusted to us.

9. Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have some or all of the following rights:

Right to know or access: to request information about the personal information we collect, use, or disclose about you.
Right to correction: to request correction of inaccurate personal information.
Right to deletion: to request deletion of personal information, subject to applicable exceptions.
Right to portability: to request a copy of certain personal information in a portable format.
Right to withdraw consent: to withdraw consent where processing is based on consent.
Right to restrict or object to processing: where such rights are available under applicable law.
Right to opt out: to opt out of sale, sharing, targeted advertising, or other processing where applicable law provides such a right.
Right to appeal: where applicable law provides a right to appeal a decision concerning your privacy request.
Right to complain: to lodge a complaint with a competent data protection or regulatory authority.

To exercise an applicable right, contact us using the details in Section 17. We may need to verify your identity and the validity of your request before responding.

We will respond within the time period required by applicable law. If we deny a request, we will provide an explanation and any appeal instructions required by law.

We will not unlawfully discriminate against you for exercising a privacy right.

10. Additional Information for U.S. Residents

Certain U.S. state privacy laws provide residents with additional rights regarding personal information. The availability and scope of these rights depend on the applicable law and whether it applies to our business and the relevant processing activity.

Where applicable, residents may have rights to access, correct, delete, or obtain a copy of personal information, and to opt out of certain processing activities.

10.1 Categories of Personal Information Collected

Depending on how you interact with us, the categories of personal information we may collect include:

Identifiers: name, email address, telephone number, postal address, IP address, and online identifiers.
Customer records and contact details: billing, shipping, and other contact information.
Commercial information: products purchased, order history, payment status, returns, and refund records.
Internet or electronic network activity: pages viewed, browsing interactions, and device or browser information.
Approximate geolocation: general location inferred from an IP address.
Customer service information: messages, feedback, and communications you send us.
Other information you provide: information voluntarily submitted through our website or communications.

We collect these categories from you, your devices and browsers, and service providers that support our business, as described in Section 2.

10.2 Purposes of Collection and Use

We may use these categories to process and fulfill orders, handle payments and returns, provide customer service, maintain website functionality, protect against fraud, improve our services, send permitted communications, and comply with legal obligations.

10.3 Categories of Recipients

We may disclose relevant categories of personal information to service providers and contractors that support website hosting, payment processing, shipping and fulfillment, customer service, security, and technical operations. We may also disclose information for legal, safety, or business transaction purposes as described in Section 5.

10.4 Sale, Sharing, and Disclosure for Business Purposes

During the preceding 12 months, we have not sold or shared consumers’ personal information for purposes covered by the CCPA, including sharing for cross-context behavioral advertising.

We may have disclosed categories of personal information to service providers and contractors for business purposes, including identifiers and contact information, commercial information, customer service information, and internet or electronic network activity information, to the extent necessary to provide their services.

We do not use sensitive personal information for purposes that require a separate right to limit its use unless we provide the required notice and choice.

11. Additional Information for California Residents

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business and processing activities.

11.1 Right to Know and Access

You may have the right to request information about the categories and specific pieces of personal information we collected about you, the sources of that information, the purposes for collecting or using it, and the categories of recipients to whom it was disclosed.

11.2 Right to Correct

You may request correction of inaccurate personal information, subject to applicable legal requirements and exceptions.

11.3 Right to Delete

You may request deletion of personal information we collected from you, subject to exceptions permitted by law. For example, we may need to retain certain information to complete a transaction, provide a service you requested, maintain legally required records, detect security incidents, or comply with legal obligations.

11.4 Right to Opt Out of Sale or Sharing

We do not sell or share consumers’ personal information for purposes covered by the CCPA, including cross-context behavioral advertising, based on our stated practices during the preceding 12 months.

If our practices change, we will update this Privacy Notice and provide any opt-out mechanisms or other notices required by applicable law.

11.5 Categories of Personal Information Disclosed for Business Purposes

During the preceding 12 months, we may have disclosed the following categories of personal information to service providers and contractors for business purposes:

Identifiers and contact information.
Commercial information and transaction records.
Customer service communications and information voluntarily provided by customers.
Internet or electronic network activity information.

These disclosures are made to support functions such as payment processing, order fulfillment, website hosting, customer service, security, and technical operations. We do not disclose information to these service providers for them to independently sell it or use it for purposes prohibited by our applicable agreements or law.

11.6 How to Submit a California Privacy Request

To submit a privacy request, contact us using the email address or telephone number in Section 17. Please describe your request clearly so we can identify and process it.

We may request additional information to verify your identity or authority to make the request. We will use verification information only as reasonably necessary to verify and process your request, subject to applicable law.

Where permitted by law, you may authorize an agent to submit a request on your behalf. We may require proof of authorization and may need to verify your identity directly.

12. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under the age at which parental consent is required by applicable law.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by law. If you believe that a child has provided personal information to us in violation of applicable law, please contact us so we can review the matter and take appropriate action.

Where required, we will obtain verifiable parental consent before collecting personal information from a child or delete the information as required by law.

13. International Data Transfers

We and our service providers may process or store personal information in countries other than the country where you live. Those countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we will take appropriate steps to protect personal information transferred internationally, such as using legally recognized transfer mechanisms or other safeguards.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other services that we do not control.

Those third parties may collect and process personal information under their own privacy notices and terms. We encourage you to review their privacy practices before providing personal information to them.

This Privacy Notice does not govern third-party websites or services that operate independently of us.

15. Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our business practices, website features, service providers, legal requirements, or privacy obligations.

When we make changes, we will post the revised notice on this page and update the “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to stay informed about our privacy practices.

16. Governing Law

This Privacy Notice shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of laws principles.

Nothing in this Privacy Notice is intended to exclude, restrict, or limit any mandatory consumer protection or data protection rights that may apply under the laws of the jurisdiction in which you reside, where such rights cannot lawfully be excluded, restricted, or limited.

17. Contact Us

If you have questions about this Privacy Notice, wish to exercise a privacy right, or have a concern about how your personal information is handled, please contact us:

Brand Name: Tcgzcq

Company Name: Wuxi Xinghuichuang Network Technology Co., Ltd.

Address: 2nd Floor, Standard Office Building A4, Liyuan Development Zone, Wuxi, Jiangsu Province, China 203-15

Responsible Person: Junlin Cui

Email: service@tcgzcq.com

Phone: +86 12543615792

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

Website: https://tcgzcq.com

We will review privacy inquiries and respond in accordance with applicable law.

Thank you for trusting Tcgzcq with your personal information.